Reading and using the site
Any page here is fair game for your own reference, and printing or saving a page for a project at your home is fine. What is not allowed is republishing our wording elsewhere, folding it into another company's marketing, or feeding it to a machine learning system as training material. The images and layout on this site belong to us, and no license runs with a page view.
Automated crawlers, scraping bots and stress tools are not welcome. Neither is any attempt to poke at parts of the site a regular reader would never reach, or to use the pages in support of anything unlawful.
Every reader is on their own equipment and their own internet connection, and keeping both of those secure is the reader's responsibility.
Guides are general information
Everything filed under a junk removal topic here is broad information about household junk removal and the City of Los Angeles programs that sit beside it. None of it stands in for the City's own pages or for a look at your own house. City programs change, and a page here can lag behind the City's own page, which controls.
The guides are here for one situation: a reader has something to get rid of, wants a plain explanation of the options, and picks up the phone or goes to the City's pages. Readers who act on a page are making their own decision.
The guides flag several kinds of work as ones to leave alone. These are: lifting a heavy piece alone, carrying a load overhead or down stairs alone, climbing a ladder or attic stairs, taking an appliance apart, and handling paint, chemicals, fuel, batteries or anything else hazardous. For hazardous household items the guides point to the City of Los Angeles S.A.F.E. Centers.
The phone line
Calls to (818) 533-6275 are not recorded. Any voice message a caller leaves is stored by the phone service; how long messages sit and how to ask that one come down are covered in our privacy policy.
No prices on this site
No page on this site is a price or an offer of terms for work at your home. What moves a price, in general terms, is covered on the cost guide.
Reaching us
Phone the number on this page and say what has to go. The junk removal guides cover the City's programs and what moves a price.
Pages we link out to
Where a page here points at a public rule, the link goes to the office that published it. Those pages are run by their offices, not by us, and their authors decide what appears on them. Where a link no longer works, the source's own site is the place to look.
Where our responsibility ends
The site is published as it stands. Beyond what the law itself requires, there is no other promise attached to any page here. We are not responsible for any harm to the reader's own device or internet connection.
Any work done at your home is a separate agreement, and these terms have nothing to say about it. That work is governed by what you agree to before it starts and by California consumer law, not by anything on this page. Nothing above tries to waive a right a California consumer already holds by statute, and any wording that would read that way is void as far as it needs to be for the rest to stand.
When these terms change
A new version replaces the old at the same web address, and the date at the bottom of the page moves forward the day it happens. Old wordings are not archived.
Governing law
The laws of the State of California govern these terms, without regard to conflict of laws rules. If a dispute about the site itself cannot be worked out by phone, the state and federal courts sitting in California are the proper venue.
Related pages
- Privacy policy covers what the phone system and the site logs collect.
- Accessibility sets the standard this site aims for and how to raise a barrier by phone.
- Questions about these terms go in by phone.
- About this business says what it hauls and what it leaves to the City.
- Our junk removal guides hold the general reading these terms describe.
Effective date
These terms take effect on October 14, 2026.